When your Laundry arrives at our facility the first thing we do is check your order. So you may see some updates to your order to reflect what was collected and you will receive an email with these updates.
If you believe these updates are incorrect you can drop us an email at firstname.lastname@example.org and we will ask the facility to check these updates for you.
Please note, that our facility will clean everything that is collected, so please double check your items before they are collected. In addition, if either your coat or duvet, for example, comes with a detachable part, then these will be separated, cleaned and charged for individually.