The following steps are for the app. Download Laundrapp from the App Store or Google Play Store.
We’re sorry you wish to cancel. If rescheduling or amending your order is out of the question, just follow the steps below:
- Go to your active orders list and select the order you want to cancel.
- Hit ‘cancel’ and confirm.
Alternatively, you can contact Customer Care via Live Chat or through [email protected] to make changes to your order but the cancellation fee may still apply.
Please note, cancellation within four hours of your collection slot will incur a £10 fee.