Nothing to worry about! When transactions appear twice, the first charge is just a pre-authorisation to check card details and sufficient funds. We’ll charge you the final amount once we confirm your order at our facility. Any pre-authorisation will be refunded to you immediately.
Please note, certain card types like Amex incur a £1 pre-authorisation charge, which will be refunded.
If you still believe there’s an issue, contact our Customer Care team via Live Chat or through firstname.lastname@example.org.